iamond Healthcare Corporation's mission is to provide the highest quality of services in an efficient and ethical manner. Diamond representatives have a personal responsibility to conduct themselves in a manner that reflects the highest ethical standards and a commitment to the Corporate Compliance Program. This Code of Ethics and Compliance Services Program shall apply to all company representatives including directors, officers, employees, contractors, affiliates, and suppliers.
We will set the standard for ethical business practices by exercising the virtues of:
We will foster professional excellence by acquiring and supporting the expansion of knowledge and encouraging others in the principles and best practices of health care.
We will maintain confidential and priviledged information regarding patients, employees, or company practices obtained during or as a result of employment.
We will anticipate the needs of those we serve and exceed their expectations.
We will ensure that business practices are conducted in an honest and proper manner and prohibit behaviors including, but not limited to: patient neglect, kickbacks, bribes, rebates, fraud and abuse.
We will be responsible for understanding and complying with all applicable standards, policies, procedures, laws, and regulations.
We will act responsibly and report any suspected occurrence of patient abuse, fraud, unethical or illegal behavior to Diamond's Corporate Compliance Officer or any member of the Corporate Compliance Committee by calling 1-800-228-9783 or writing to:
Diamond Healthcare Corporation Federal Reserve Bank Building 701 East Byrd Street, 15th Floor Richmond, VA 23219
Keep all Commitments Commit to Honesty and Integrity Commit to Quality Commit to Service Take Responsibility for Your Actions Establish Professional Priorities Communicate and Disclose Promote Personal Respect and Dignity Hear and Listen Be Productive, Take Pride in Your Work Be Happy in What You Do
Diamond's Ethics Line 1-800-228-9783 804-782-2286 Fax
Monday - Friday 8:30 a.m. - 5:30 p.m. (EST)
Sharon M. Dajon, Senior Vice President Corporate Compliance Officer
All Calls are Confidential
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