Susan Garrison-Frazier, Director, Compliance joins Diamond from the University of Virginia Health System with over 25 years of experience in the healthcare industry. Her experience in compliance, privacy and identification and classification of federal risks has spanned over multiple settings including physician practices, large health systems with multiple service lines and home health. Most recently, she was the lead in working across departments and functions at the University of Virginia Health System to build the Payer Audit Response Department inclusive of the development of KPIs, data capture and trend analysis.
Susan received her Master of Business Administration from Averett University and is a Licensed Practical Nurse. She is also a Certified Professional Coder (CPC) and a Registered Medical Auditor (RMA).
Elizabeth "Liz" Lawrence, Audit and Compliance Manager joins Diamond from the Virginia Department of Medical Assistance Services with over 20 years of experience in the healthcare industry. She has worked as a liaison and resource for providers through the review of provider documentation to confirm compliance and offer education on agency policy and state and federal regulations. Most recently, Liz was involved on a federal level with the nationwide CMS Payment Error Rate Measurement (PERM) review which included behavioral health. She also has experience in the performance of quality assurance, utilization review and quality management documentation screens for Joint Commission readiness.
Liz received her Bachelor of Science in Health Information Management from the Medical College of Virginia, Virginia Commonwealth University and is a Registered Health Information Administrator.